Refund Policy

  • MRNMRS EKART RETAIL TRADING PRIVATE LIMITED offers easy and quick Refund on your refund orders.
  • When do you process a Refund? Refunds are generally initiated in the following scenarios.
  • When Prepaid Orders are cancelled by Customer/Seller/MRNMRS EKART RETAIL TRADING
    1. If our courier partner is unable to deliver the order
    2. If you wish to return the product, in accordance with our Return Policy
  • How long does it take to process Refund?
  • How long does it take to initiate a Refund?
  • When does a Refund get declined?
  • How do you process Refund for an order, purchased using a Gift Card?
  • How can I track the status of my Refund?
  • Will my shipping charges be refunded if I ship the product?

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